Full Time - Cashier - Closing

Lowe's - Springfield, TN

Full-time - Entry Level

Springfield, TN

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Cashier at Lowe's, you will play a crucial role in providing excellent customer service and ensuring a smooth checkout experience for our customers. This position involves working at the Assisted Self Check Out area, where you will monitor and assist customers using multiple self-checkout registers. You will proactively engage with customers, recommend products and services, and ensure that transactions are completed accurately and efficiently. Your responsibilities will also include greeting customers, thanking them for their business, and inviting them back to shop at Lowe's. In addition to customer service, you will be responsible for maintaining the checkout area, ensuring that registers and scanners are functional, and stocking register supplies. You will also handle various transactions, including sales, returns, and refunds, while adhering to company guidelines. Your role will require you to inspect returned merchandise, assist with customer orders, and maintain a clean and safe store environment by detecting signs of theft and complying with safety standards. This position requires you to be active and mobile throughout your shift, as you will be moving around the checkout area, assisting customers, and ensuring that merchandise is accurately scanned. You will also be expected to operate store equipment as needed and may be assigned additional duties as required. Overall, your contributions will help create a positive shopping experience for our customers and support the overall operations of the store.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Ensure accurate completion of transactions by moving throughout the checkout area.
• Thank customers for their business and invite them back to shop at Lowe's.
• Build and maintain knowledge of the company's products and services.
• Process sales transactions, returns, and refunds using cash registers and mobile checkout units.
• Remove security tags, verify product information, and bag merchandise for customers.
• Respond to EAS alerts and assist with opening additional registers during high customer volume.
• Ensure merchandise is accurately scanned and prepare the register area throughout the day.
• Inspect returned merchandise for damages and place it in the appropriate areas.
• Assist with the Pick Up In Store customer experience by picking and staging merchandise.
• Conduct daily safety reviews and maintain a safe and secure work environment.
• Comply with housekeeping standards to maintain cleanliness and organization of the store.

Requirements

• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment.
• Less than 1 year of experience actively moving throughout a fast-paced self-checkout area.

Nice-to-haves

• High school diploma or equivalent.
• Less than 1 year of experience actively moving throughout a fast-paced self-checkout area.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts
• Tuition reimbursement
• Flexible scheduling