Lowe's - Grandville, MI

posted about 2 months ago

Full-time - Entry Level
Grandville, MI
Building Material and Garden Equipment and Supplies Dealers

About the position

The Cashier position at Lowe's involves providing excellent customer service at the checkout area, assisting customers with self-checkout, and ensuring a clean and safe store environment. The role requires proactive engagement with customers, accurate transaction processing, and maintaining knowledge of products and services offered by Lowe's.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to recommend products and services.
  • Ensure accurate completion of transactions by moving throughout the checkout area.
  • Thank customers for their business and invite them back to shop at Lowe's.
  • Identify and understand customer needs at checkout through active engagement.
  • Process sales transactions, returns, and refunds using cash registers and mobile checkout units.
  • Remove security tags and bag merchandise for customers.
  • Respond to EAS alerts and manage incoming phone calls.
  • Open additional registers to accommodate high customer volume as needed.
  • Ensure merchandise is accurately scanned and prepare the register area throughout the day.
  • Fill and face coolers, shelves, and merchandising areas around the front end.
  • Inspect returned merchandise for damages and place it in appropriate areas.
  • Assist with the Pick Up In Store customer experience by staging merchandise.
  • Enter and submit customer orders accurately and verify receipts.
  • Detect signs of shoplifting and communicate them to management.
  • Maintain cleanliness and organization of store and working areas according to housekeeping standards.
  • Conduct daily safety reviews and maintain a safe work environment.
  • Operate store equipment as needed depending on specific role and department.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • Less than 1 year of experience standing and navigating throughout checkout areas in a retail environment.
  • Less than 1 year of experience actively moving in a fast-paced self-checkout area.

Nice-to-haves

  • High school diploma or equivalent.
  • Less than 1 year of experience in a fast-paced self-checkout area.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Paid holidays
  • Employee discount programs
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