Unclassified - Fultondale, AL
posted 2 months ago
As a Cashier at Lowe's, you will play a crucial role in providing excellent customer service and ensuring a smooth checkout experience for our customers. Your primary responsibilities will include assisting customers at the self-checkout registers, actively engaging with them to understand their needs, and recommending appropriate products and services. You will be expected to monitor multiple self-checkout stations, ensuring that customers receive the assistance they need while maintaining a friendly and welcoming atmosphere. Your ability to move throughout the checkout area, standing, walking, reaching, bending, lifting, and moving products will be essential in ensuring accurate transaction completion. In addition to your customer service duties, you will be responsible for processing sales transactions, returns, and refunds using various checkout systems. This includes removing security tags, verifying product information, and bagging merchandise for customers. You will also need to respond to EAS alerts, answer incoming phone calls, and call for assistance when necessary to accommodate high customer volume. Maintaining the cleanliness and organization of the checkout area and ensuring that all equipment is functional will be part of your daily tasks. You will also be involved in ensuring that merchandise is accurately scanned and prepared for customer pickup. This includes inspecting returned merchandise, assisting with customer orders, and maintaining a safe and secure work environment by detecting signs of theft and adhering to safety protocols. Your role may also involve supporting the administrative office with various reports and customer credit card transactions. Overall, your contributions will help create a positive shopping experience for our customers and support the operational efficiency of the store.