Full Time - Cashier - Day

Unclassified - Lansing, MI

Full-time - Entry Level

Lansing, MI

About the position

As a Cashier at Lowe's, you will play a crucial role in providing excellent customer service and ensuring a smooth checkout experience for our customers. Your primary responsibilities will include assisting customers at the self-checkout registers, actively engaging with them to understand their needs, and recommending appropriate products and services. You will be responsible for monitoring multiple self-checkout stations, ensuring that customers receive the assistance they need while maintaining a friendly and welcoming atmosphere. Your ability to move throughout the checkout area, standing, walking, reaching, bending, and lifting will be essential in ensuring accurate transaction completion. In addition to your customer service duties, you will also be tasked with ensuring that the merchandise is accurately scanned and that the register area is well-prepared throughout the day. This includes confirming the functionality of registers and scanners, stocking register supplies, and maintaining cleanliness and organization in the store. You will also be responsible for handling customer transactions, including processing sales, returns, and refunds, while adhering to company guidelines. Your role will require you to respond to EAS alerts, answer incoming phone calls, and assist with the Pick Up In Store customer experience. Safety and security are paramount in this role. You will need to detect signs of shoplifting and theft, communicate any concerns to management, and comply with all safety requirements relevant to your duties. This includes conducting daily safety reviews and maintaining a safe work environment. You may also be required to operate various store equipment depending on your specific role and department. Overall, your contributions as a Cashier will help create a positive shopping experience for our customers, ensuring they feel valued and appreciated during their visit to Lowe's.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Ensure accurate completion of transactions by moving throughout the checkout area.
• Thank customers for their business and invite them back to shop at Lowe's.
• Build and maintain knowledge of the company's products and services.
• Process sales transactions, returns, and refunds using cash registers and mobile checkout units.
• Remove security tags, verify product information, and bag merchandise for customers.
• Respond to EAS alerts and call for assistance to open additional registers during high customer volume.
• Prepare the register area by confirming functionality of registers and stocking supplies.
• Inspect returned merchandise for damages and place it in the appropriate areas.
• Assist with the Pick Up In Store customer experience by picking and staging merchandise.
• Maintain cleanliness and organization of the store and working areas according to housekeeping standards.
• Detect signs of shoplifting and theft, and communicate them to management.
• Conduct daily safety reviews and maintain a safe work environment.

Requirements

• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods in a retail store environment.
• Less than 1 year of experience actively moving throughout a fast-paced self-checkout area.

Nice-to-haves

• High school diploma or equivalent.
• Less than 1 year of experience in a similar fast-paced retail environment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts
• Tuition reimbursement
• Professional development opportunities