Unclassified - Lansing, MI
posted 2 months ago
As a Cashier at Lowe's, you will play a crucial role in providing excellent customer service and ensuring a smooth checkout experience for our customers. Your primary responsibilities will include assisting customers at the self-checkout registers, actively engaging with them to understand their needs, and recommending appropriate products and services. You will be responsible for monitoring multiple self-checkout stations, ensuring that customers receive the assistance they need while maintaining a friendly and welcoming atmosphere. Your ability to move throughout the checkout area, standing, walking, reaching, bending, and lifting will be essential in ensuring accurate transaction completion. In addition to your customer service duties, you will also be tasked with ensuring that the merchandise is accurately scanned and that the register area is well-prepared throughout the day. This includes confirming the functionality of registers and scanners, stocking register supplies, and maintaining cleanliness and organization in the store. You will also be responsible for handling customer transactions, including processing sales, returns, and refunds, while adhering to company guidelines. Your role will require you to respond to EAS alerts, answer incoming phone calls, and assist with the Pick Up In Store customer experience. Safety and security are paramount in this role. You will need to detect signs of shoplifting and theft, communicate any concerns to management, and comply with all safety requirements relevant to your duties. This includes conducting daily safety reviews and maintaining a safe work environment. You may also be required to operate various store equipment depending on your specific role and department. Overall, your contributions as a Cashier will help create a positive shopping experience for our customers, ensuring they feel valued and appreciated during their visit to Lowe's.