Full Time - Cashier - Opening

Lowe's - Southaven, MS

Full-time - Entry Level

Southaven, MS

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Cashier at Lowe's, you will play a crucial role in providing excellent customer service and ensuring a smooth checkout experience for our customers. Your primary responsibilities will include assisting customers at the self-checkout registers, actively engaging with them to understand their needs, and recommending appropriate products and services. You will be responsible for monitoring multiple self-checkout stations, ensuring that customers receive the assistance they need while maintaining a friendly and welcoming atmosphere. In addition to customer service, you will be tasked with various operational duties, such as processing sales transactions, handling returns and refunds, and ensuring that the checkout area is well-stocked and organized. You will also be responsible for maintaining the cleanliness and safety of the store, detecting signs of theft or security risks, and adhering to all safety protocols. Your role will require you to be on your feet for extended periods, moving throughout the checkout area, and engaging with customers in a fast-paced environment. This position requires a proactive approach to customer service, as you will be expected to greet customers, thank them for their business, and invite them back to shop at Lowe's. You will also need to build and maintain knowledge of the company's products and services to effectively assist customers and enhance their shopping experience. Overall, your contributions will be vital in creating a positive and efficient checkout experience for our customers.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to understand their needs.
• Recommend appropriate products, credit programs, and protection plans during checkout.
• Process sales transactions, returns, and refunds using cash registers and mobile checkout units.
• Ensure merchandise is accurately scanned and assist with the Pick Up In Store customer experience.
• Maintain cleanliness and organization of the store and working areas according to housekeeping standards.
• Detect signs of shoplifting and communicate security risks to management.
• Operate store equipment as needed, including computers and surveillance systems.

Requirements

• Less than 1 year of experience using a computer for information processing.
• Less than 1 year of experience standing and navigating throughout checkout areas in a retail environment.
• Less than 1 year of experience in a fast-paced self-checkout area, monitoring customer scanning and moving products.

Nice-to-haves

• High school diploma or equivalent.
• Less than 1 year of experience in a retail environment.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Professional development opportunities