Lowe's - Steubenville, OH
posted 2 months ago
As a Full Time CDL Delivery Driver at Lowe's in Steubenville, Ohio, you will play a crucial role in providing exceptional customer service while ensuring the timely and safe delivery of merchandise. Your primary responsibility will be to execute Lowe's customer service policies and procedures, ensuring that every customer interaction is positive and informative. You will actively seek out customers to understand their needs, assisting them in locating, demonstrating, selecting, carrying, and loading merchandise. Your ability to listen and respond knowledgeably to customer inquiries will be essential, as you guide them through their projects and demonstrate sincere appreciation for their business. In addition to customer service, you will be responsible for planning delivery activities, printing loading tickets, and ensuring that merchandise is delivered according to schedule. This includes pulling merchandise, building and banding delivery loads, and loading trucks in compliance with payload regulations. You will inspect the condition of products before loading and verify that the items match the invoice, ensuring accuracy in delivery. Safety and compliance are paramount in this role. You will ensure that all loads are safe and secure, adhering to Department of Transportation (DOT) regulations. You will be responsible for updating delivery and route status using a tracking system, unloading and installing appliances upon delivery, and conducting daily vehicle inspections to maintain cleanliness and functionality of delivery vehicles. Additionally, you will be vigilant in detecting signs of theft or security risks and will maintain a clean and organized work environment. This position requires adherence to all safety requirements relevant to your duties, including the use of safety devices and equipment. You will operate various store equipment as needed, contributing to the overall efficiency and safety of the delivery process. You will also be accountable for other duties as assigned, ensuring that you contribute positively to the team and the overall customer experience.