Full Time Customer Experience Manager Open Availability
Michaels•Seattle, WA
481d•$37,960 - $48,464
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About The Position
The Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training and developing team members, and maintaining store recovery standards to uphold the brand's promises. The manager will also oversee event planning, cash reconciliation, and inventory processes while serving as a role model for customer service excellence.
