Full Time Customer Service Associate

$34,320 - $34,320/Yr

7Th Street Storage - Saint Paul, MN

Full-time - Entry Level

Saint Paul, MN

About the position

The Full-time Customer Service Associate at 7th Street Storage is responsible for providing exceptional customer service, handling inquiries, and managing sales transactions. This role requires effective communication with customers, supporting their needs, and performing minor janitorial tasks as necessary. The position is scheduled from Tuesday to Saturday, with a focus on maintaining a friendly and professional environment.

Responsibilities

• Handle incoming phone calls providing information related to products and services.
• Support and answer questions for existing customers.
• Sell merchandise and collect payments via cash, checks, and credit cards.
• Communicate with customers in a friendly and effective manner.
• Responsible for all sales transactions and balancing the cash drawer daily.
• Perform minor janitorial and snow removal tasks as necessary.

Requirements

• Must be available to work weekends.
• Must have a valid driver's license.
• Minimum of a high school diploma (some college preferred).
• Proficient in Windows, Microsoft Office, and Internet applications.
• Medium to strong typing skills.
• Prefer some Sales/Customer Service experience.
• Friendly, outgoing attitude.
• Ability to multi-task and support multiple customers at once.
• Strong problem-solving skills.
• Reliable transportation.
• Ability to lift 60-70 lbs. periodically.

Nice-to-haves

• Some college education preferred.
• Sales/Customer Service experience preferred.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance