Full Time Customer Service Representative

$37,440 - $37,440/Yr

TEKsystems - Alton, IL

Full-time - Entry Level

Alton, IL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Customer Service Representative role at TEKsystems involves supporting escalations and improving individual work processes within established procedures. This position is focused on routine transactional or customer support tasks, requiring regular interaction with client personnel and direction from a supervisor.

Responsibilities

• Support escalations and seek ways to improve individual work processes within established procedures.
• Perform routine transactional or customer support tasks.
• Regularly receive direction from supervisor and escalate questions and issues.
• Interact with client personnel on basic information.

Requirements

• 6 months of Customer Service experience in Financial Services, Underwriting, or Quality Assurance support, or equivalent demonstrated through work, consulting experience, training, military experience, or education.

Benefits

• Potential for growth after the contract period.