Full Time - Delivery Coordinator - Day

Lowe's - Knightdale, NC

Part-time,Full-time - Entry Level

Knightdale, NC

Building Material and Garden Equipment and Supplies Dealers

About the position

The Delivery Coordinator at Lowe's is responsible for coordinating and supporting deliveries from start to finish, ensuring that customer needs are met and that deliveries are handled safely and efficiently. This role involves tracking merchandise, gathering customer information, and maintaining strong relationships with customers, colleagues, and vendors. The Delivery Coordinator also plays a critical role in ensuring that drivers have the necessary information for safe deliveries and that all safety protocols are followed.

Responsibilities

• Coordinate and support deliveries from beginning to end.
• Serve as the expert for answering questions and solving problems related to deliveries.
• Track and ensure merchandise is accurately accounted for, handled, and delivered.
• Gather detailed information from customers and conduct safety reviews.
• Act as the gatekeeper and final reviewer of every delivery to ensure safe delivery and customer satisfaction.
• Spend time physically helping with deliveries and tracking item availability within the system.

Requirements

• Minimum 6 months of delivery experience in a warehouse or retail environment or 6 months of retail customer service experience.
• Ability to read, write, and perform basic arithmetic (addition, subtraction).

Nice-to-haves

• 1 year of experience working in a retail store or customer service position.
• 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
• 2 years of experience following up on outstanding or incomplete customer orders, sales, deliveries, or installs.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Professional development opportunities