Full-Time Experienced Collector

$33,600 - $33,600/Yr

Su Familia Cars And Trucks - Houston, TX

Full-time - Entry Level

Houston, TX

Motor Vehicle and Parts Dealers

About the position

The Experienced Collector position at SU FAMILIA CARS AND TRUCKS involves managing collections for a Buy Here-Pay Here auto dealership in Houston, TX. The role requires strong customer service skills, the ability to handle difficult customers, and effective communication in both English and Spanish. The ideal candidate will be a self-starter, well-organized, and a team player, with a focus on maintaining excellent attendance and reliability.

Responsibilities

• Manage collections for auto loans and payments.
• Communicate effectively with customers regarding their accounts.
• Handle difficult customer interactions with professionalism.
• Maintain accurate records of customer interactions and payments.
• Collaborate with team members to improve collection processes.

Requirements

• Bilingual in Spanish and English.
• 1-2 years of customer service experience.
• Strong computer skills and knowledge.
• Excellent phone etiquette and communication skills.
• Ability to handle difficult customers and situations.
• Good writing skills and attention to detail.

Nice-to-haves

• Previous dealership experience preferred.

Benefits

• Full-time position with a monthly salary starting from $2,800.
• Immediate hire opportunity.