Full-time Front Desk Veterinary Receptionist

$37,440 - $45,760/Yr

Roosevelt Veterinary Center - Brewster, NY

Full-time - Entry Level

Onsite - Brewster, NY

Professional, Scientific, and Technical Services

About the position

The Front Desk Veterinary Receptionist at Roosevelt Veterinary Center plays a crucial role in providing excellent client service at a busy small animal hospital. This position involves managing client communications, scheduling appointments, and ensuring a welcoming environment for both clients and their pets. The receptionist is the first point of contact for clients, making it essential to have strong interpersonal skills and a basic understanding of veterinary medical terminology.

Responsibilities

• Greeting clients in person and via phone
• Booking appointments and managing schedules
• Answering phones and processing client check-ins and check-outs
• Taking detailed messages for Doctors and Veterinary Technicians
• Processing payments and handling financial transactions

Requirements

• Experience as a receptionist in a veterinary practice
• Familiarity with animal medical terminology, procedures, and protocols
• Ability to communicate effectively with clients via telephone, email, and text

Nice-to-haves

• Knowledge of Covetrus Pulse and Weave software
• Customer service experience

Benefits

• 401(k)
• Employee discount
• Paid time off
• Uniform allowance