Full Time - Head Cashier - Day

Lowe's - Greenville, NC

Full-time - Entry Level

Greenville, NC

Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, providing exceptional customer service, and ensuring smooth transaction processes. This role involves monitoring self-checkout registers, assisting customers, training associates, and maintaining a clean and safe store environment. The Head Cashier plays a crucial role in enhancing customer satisfaction and operational efficiency at the front end of the store.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by understanding customer needs and assisting with merchandise.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Coach and train associates in departmental duties and sales opportunities.
• Inspect returned merchandise for damages and ensure proper handling of customer orders.
• Maintain cleanliness and organization of the store and working areas.
• Detect signs of theft and communicate security risks to management.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience using common retail technology such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Health insurance
• Dental insurance
• 401k
• Paid holidays
• Employee discount programs