Lowe's - Washington, DC
posted 2 months ago
As a Head Cashier at Lowe's, you will play a crucial role in ensuring a smooth and efficient checkout experience for our customers. This position requires a proactive approach to customer service, where you will monitor multiple self-checkout registers, assist customers with their transactions, and provide recommendations for products and services. You will be responsible for greeting customers, engaging with them, and ensuring that their needs are met promptly and effectively. Your ability to move throughout the checkout area, standing, walking, reaching, bending, and lifting will be essential in maintaining an organized and efficient checkout process. In addition to customer service, you will be responsible for training and coaching other associates in the front-end team, ensuring they are equipped to provide the same high level of service. You will also handle cash register operations, including processing sales transactions, returns, and refunds, while adhering to company guidelines. Your role will involve supervising the front-end team, providing feedback, and ensuring that all associates are performing their duties effectively. You will also be tasked with maintaining a clean and safe store environment. This includes monitoring cash levels in registers, ensuring compliance with safety standards, and detecting signs of theft or security risks. You will be expected to conduct daily safety reviews and maintain a secure work environment. Your responsibilities will also extend to preparing the register area at the beginning and end of your shift, inspecting returned merchandise, and assisting with online orders. Overall, your role as a Head Cashier will be pivotal in creating a positive shopping experience for customers while supporting the operational efficiency of the store. You will be held accountable for various duties as assigned, contributing to the overall success of Lowe's.