Full Time - Head Cashier - Day

Lowe's - Franklin, WI

Full-time - Entry Level

Franklin, WI

Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, providing exceptional customer service, and ensuring smooth transaction processes. This role involves monitoring self-checkout registers, assisting customers, training associates, and maintaining a clean and safe store environment. The Head Cashier plays a crucial role in enhancing customer satisfaction and operational efficiency at the front end of the store.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by executing Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, and loading merchandise.
• Process sales transactions, returns, and refunds using a cash register.
• Coach and train associates in departmental duties and sales opportunities.
• Inspect returned merchandise for damages and verify product information.
• Maintain cleanliness and organization of the store and working areas.
• Monitor cash in drawers and ensure compliance with safety standards.
• Detect signs of shoplifting and communicate them to management.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience with retail technology such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at Lowe's.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Employee discount programs