Full Time - Head Cashier - Day

Lowe's - Apex, NC

Full-time - Entry Level

Apex, NC

Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, ensuring excellent customer service, and supervising the cashiers. This role involves engaging with customers, processing transactions, and training staff while maintaining a clean and safe work environment.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by understanding customer needs and assisting with merchandise.
• Train and coach associates in departmental duties and sales opportunities.
• Process sales transactions, returns, and refunds using a cash register.
• Supervise and support the CSA Front End Team.
• Prepare the register area at the beginning and end of shifts.
• Inspect returned merchandise for damages and manage online orders.
• Ensure compliance with safety and housekeeping standards.
• Detect signs of theft and communicate with management.

Requirements

• Less than 1 year of experience using a computer for information management.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Professional development opportunities