Full Time - Head Cashier - Day

Lowe's - Keller, TX

Full-time - Entry Level

Keller, TX

Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the self-checkout area, providing exceptional customer service, and ensuring efficient transaction processing. This role involves engaging with customers, training and supervising front-end associates, and maintaining a clean and safe store environment. The Head Cashier plays a crucial role in enhancing the customer shopping experience while managing cash register operations and supporting store policies.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by understanding customer needs and assisting with merchandise.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Supervise, coach, and support the CSA Front End Team.
• Prepare the register area by confirming functionality and stocking supplies at the beginning and end of shifts.
• Inspect returned merchandise for damages and manage customer orders.
• Ensure compliance with safety and housekeeping standards in the store.
• Detect signs of shoplifting and communicate security risks to management.
• Conduct daily safety reviews and maintain a safe work environment.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience with common retail technology like smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Employee discount programs
• Tuition reimbursement
• Flexible scheduling