Full Time - Head Cashier - Day

Lowe's - Madison Heights, VA

Full-time - Entry Level

Madison Heights, VA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, providing exceptional customer service, and ensuring efficient transaction processing. This role involves monitoring self-checkout registers, assisting customers, training associates, and maintaining a clean and safe store environment. The Head Cashier plays a crucial role in enhancing the customer experience while managing cash register operations and supporting the Front End Team.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by understanding customer needs and assisting with merchandise.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Coach and train associates in departmental duties and sales opportunities.
• Inspect returned merchandise for damages and manage register area supplies.
• Detect signs of shoplifting and communicate security risks to management.
• Maintain cleanliness and organization of the store and working areas.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience using common retail technology, such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Employee discount programs
• Tuition reimbursement
• Professional development programs