Full Time - Head Cashier - Day

Lowe's - Madison Heights, VA

Full-time - Entry Level

Madison Heights, VA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, providing exceptional customer service, and ensuring smooth operations at the self-checkout registers. This role involves engaging with customers, assisting them with transactions, and training and supervising front-end associates. The Head Cashier plays a crucial role in maintaining a clean and safe store environment while adhering to company policies and procedures.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by understanding customer needs and assisting with merchandise.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Coach and develop front-end associates in their duties and sales opportunities.
• Inspect returned merchandise for damages and ensure proper handling of customer orders.
• Maintain cleanliness and organization of the store and working areas.
• Detect signs of shoplifting and communicate security risks to management.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience with common retail technology such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Tuition reimbursement
• Professional development programs