Full Time - Head Cashier - Day

Lowe's - Auburn, ME

Full-time - Entry Level

Auburn, ME

Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, providing exceptional customer service, and ensuring smooth operations at the cash registers. This role involves assisting customers with self-checkout, managing transactions, training and supervising front-end associates, and maintaining a clean and safe store environment. The Head Cashier plays a crucial role in enhancing customer satisfaction and operational efficiency.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by understanding customer needs and assisting with merchandise.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Supervise, coach, and support the CSA Front End Team.
• Prepare the register area by confirming functionality and stocking supplies at the beginning and end of shifts.
• Inspect returned merchandise for damages and manage customer orders.
• Ensure compliance with safety and housekeeping standards in the store.
• Detect signs of theft and communicate security risks to management.
• Operate store equipment as needed.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience using common retail technology such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.