Full Time Key Holder - Marshall

$25,854 - $47,694/Yr

Women's Center Of East Texas - Marshall, TX

Full-time - Entry Level

Onsite - Marshall, TX

Personal and Laundry Services

About the position

The Keyholder at the Women's Center of East Texas is responsible for providing excellent customer and donor care while ensuring the store operates smoothly in the absence of the manager and assistant manager. This role involves maintaining a clean and safe sales floor, handling cash register operations, and assisting with merchandise management, all while promoting a friendly and professional environment.

Responsibilities

• Promote friendly and helpful customer service and donor care.
• Maintain store operations when manager and assistant manager are off duty.
• Operate the cash register and point of sale system.
• Answer the telephone and process client gift certificates and refunds.
• Stock shelves and racks with processed merchandise.
• Maintain accurate records of donations and issue completed donation receipts to all donors.
• Assist with loading and unloading merchandise and equipment as needed.
• Demonstrate professionalism and present a friendly, cooperative attitude towards customers and co-workers.
• Multitask, make quick decisions, and work in a team-oriented, fast-paced environment.
• Conduct work in a safe manner and maintain good housekeeping standards.
• Follow all policies and procedures as instructed by the Manager.

Requirements

• Ability to respond to telephones, written correspondence, and other auditory and visual stimulation.
• Ability to remain calm under stress and have the emotional and physical stamina to deal with stressful situations.
• Frequent sitting, standing, bending, kneeling, and walking.
• Ability to frequently lift and carry items up to 40 pounds.
• Occasional climbing of stairs or inclined surfaces.
• Occasional work outside during night hours and/or inclement weather.

Nice-to-haves

• Experience in retail or customer service roles.
• Knowledge of cash register operations and point of sale systems.

Benefits

• Compassionate work environment focused on client welfare and dignity.
• Opportunities for professional development and training.