Full Time - Loader/Cart Associate - Opening

Lowe's - Winchester, VA

Part-time,Full-time

Winchester, VA

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Customer Service Associate/Loader at Lowe's, you will play a vital role in delivering quality customer service while ensuring that the store remains clean, safe, and well-stocked with the products that customers need. Your primary responsibilities will include engaging with customers in a friendly and professional manner, answering their questions, and assisting them with their purchases. You will be responsible for retrieving, loading, and replenishing merchandise, which involves helping customers and staff move products safely throughout the store. Safety is a critical aspect of this role, as you will frequently lift and move merchandise for both customers and staff during your shift. This position requires a commitment to maintaining a positive shopping experience for customers by ensuring that they receive the assistance they need in a timely and efficient manner.

Responsibilities

• Deliver quality customer service to all customers.
• Engage with customers in a friendly and professional manner to answer questions.
• Retrieve, load, and replenish merchandise as needed.
• Assist customers and staff in moving merchandise safely throughout the store.
• Maintain a clean and safe store environment.

Requirements

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Nice-to-haves

• 6 months retail experience.
• 6 months experience as a Loader at any home improvement or hardware retailer.
• 6 months experience working in any department at a Lowe's retail store.
• 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.