The Goodman Group - Minneapolis, MN

posted about 2 months ago

Full-time - Entry Level
Minneapolis, MN
Management of Companies and Enterprises

About the position

Cedars 94 Apartments is seeking a Maintenance Technician II to join their property team! This complex boasts 238 resident options including studio, 1 & 2 bedroom options, along with pool, sauna, business center, community room, and the conveniences of Minneapolis. As a Maintenance Technician II, you will be responsible for providing unparalleled service to our residents by maintaining and improving the overall appearance of the property. Being a successful member of our team does not just take technical skills, it takes a passion and instinct for caring to change lives and strengthen teams. Platinum Service® is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program. This role includes full-time responsibilities with on-call duties, ensuring that the physical aspects of the apartment meet company standards and applicable laws by diagnosing problems, making repairs, tracking accomplishments, and performing necessary follow-up. You will be expected to troubleshoot and repair appliances, HVAC systems, plumbing, and electrical issues, ensuring unoccupied apartments are ready for occupancy by performing various maintenance tasks. This includes electrical, HVAC, plumbing, carpentry, appliance repair, and overall apartment cleaning. You will also assist the Property Manager or other team members with special projects or requests, contributing to the achievement of occupancy goals by effectively performing maintenance duties that promote a quality living experience for residents. Your responsibilities will include completing maintenance service requests, documenting the status of each request, and ensuring appropriate follow-through. You will perform electrical repairs, plumbing work, carpentry tasks, and maintain the grounds and common areas, including snow and ice removal. Additionally, you will oversee the work of subcontractors and maintain accurate records regarding preventive maintenance and service requests. This position requires strong professionalism and integrity as a representative of the community, along with compliance with all industry Fair Housing rules and regulations. You will also be responsible for maintaining a clean and appealing community environment, operating within OSHA standards and company safety policies at all times.

Responsibilities

  • Ensure the physical aspects of the apartment meet company standards and applicable laws by diagnosing problems, making repairs, tracking accomplishments and performing necessary follow-up.
  • Troubleshoot and repair appliances, HVAC systems, plumbing and electrical.
  • Ensure unoccupied apartments are ready for occupancy by performing various maintenance tasks as necessary or as directed.
  • Assist the Property Manager or other team members with special projects or requests.
  • Contribute to the achievement of occupancy goals by effectively performing maintenance duties that promote a quality living experience for residents.
  • Complete maintenance service requests, document the status of each request and ensure that appropriate follow-through occurs.
  • Perform electrical repairs on items such as appliances, fixtures, switches, outlets, etc. and install ceiling fans as well as indoor and outdoor light fixtures.
  • Perform repairs on air conditioner, heating units, and refrigeration units.
  • Perform plumbing work such as clearing stoppages, replace/repair fittings, faucets, and toilets.
  • Complete minor re-piping including the soldering of copper pipes.
  • Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, locks.
  • Perform carpentry work, such as repairing/replacing doors, windows, closet bi-fold or sliding doors and building shelves.
  • Repair concrete steps, stoops, patios, fencing, and signage when required.
  • Paint and decorate apartments, hallways, etc., as directed by management.
  • Complete appropriate apartment make ready procedures for move-ins within established turnover timeframes.
  • Oversee work of sub-contractors hired by the company to perform work at the community.
  • Complete daily maintenance of grounds and common areas including lighting, snow removal, trash removal, vehicle maintenance, etc.
  • Perform snow and ice removal including snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks and walkways, parking lots, and common spaces.
  • Replace apartment locks on rental apartments as necessary and on all recently unoccupied units, outside doors, and outbuildings to ensure security of the community.
  • Troubleshoot and repair or perform correct maintenance procedures on indoor or outdoor pools or spa equipment, if applicable.
  • Contribute to the achievement of financial goals through high productivity and cost awareness, without compromising quality.
  • Responsible for material control and efficient utilization of maintenance equipment.
  • Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operation manuals.
  • Keep accurate records regarding preventive maintenance, service requests, and inventories.
  • Periodically inspect all resident occupied or unoccupied apartments, buildings, and common areas; performing repairs and other duties as necessary or requested.
  • Attend and participate in training seminars as required or requested.
  • Maintain all shop and storage areas in neat, orderly, and working condition.
  • Remain informed on changing building codes and discuss the possible impact to the community with the Property Manager.
  • Interact positively with residents to maintain high levels of resident satisfaction.
  • Demonstrate strong professionalism and integrity as a representative of the community.
  • Contribute to cleanliness and curb appeal of the community.
  • Comply with all industry Fair Housing rules and regulations.
  • Operate within OSHA standards and company safety policies at all times.

Requirements

  • High School Diploma or GED Equivalent.
  • Two (2) years of prior experience in general maintenance or a combination of education and experience.
  • Boilers License, Pool Operator's License, and/or EPA Certification required.
  • Reliable transportation required.
  • Ability to attend and pass company paid certification courses (e.g.: pool operators, boilers license, EPA certification).

Nice-to-haves

  • Outstanding customer service skills.
  • Well organized with excellent attention to detail.
  • Aptitude to work independently with excellent time management skills.

Benefits

  • Comprehensive Health Plan Options
  • Medical and Prescription Coverage
  • Dental and Vision Coverage
  • $10k Life Insurance Coverage
  • Supplemental Insurance Options
  • Pet Insurance
  • Paid Parental Leave
  • Mileage Reimbursement
  • Rent Discounts if you live on-site
  • 401(k) Retirement Savings Plan with Generous Company Matching Benefits
  • Paycheck Advances with Rain Instant Pay
  • Employee Support Program (EAP)
  • Tuition Discounts & Reimbursement with Rasmussen College
  • Team Member Referral Bonus
  • LifeMart Employee Discounts
  • OnShift Engage Bonus and Incentives
  • Generous Paid Time Off & Discounted Travel Accommodations
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