Oceans Medical Staffing - Irvine, CA

posted 4 days ago

Full-time - Entry Level
Irvine, CA
Ambulatory Health Care Services

About the position

A busy Gastroenterology practice in Irvine is seeking a full-time Medical Receptionist to start immediately. The role involves managing front office responsibilities in a fast-paced clinical environment, providing direct support to physicians and medical staff, and ensuring excellent customer service to patients.

Responsibilities

  • Greet patients and provide a welcoming environment.
  • Answer phones and manage multiple telephone lines.
  • Process check-in and check-out procedures for patients.
  • Collect co-pays and payments, and write out receipts.
  • Balance cash drawer daily according to cash control policy.
  • Process a variety of paperwork related to patient care.
  • Maintain effective working relationships with patients and clinic staff.
  • Demonstrate knowledge of medical terminology and insurance protocols.

Requirements

  • Knowledge of medical terminology and insurance protocols.
  • Ability to multi-task in a fast-paced environment.
  • Outstanding telephone skills and customer service orientation.
  • 2-3 years of paid experience in a similar role.
  • Proficiency in NextGen EMR system.

Nice-to-haves

  • Experience in a high-volume call environment.
  • Strong computer skills related to medical front office tasks.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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