Lowe's - Americus, GA
posted about 2 months ago
As a Merchandising Service Associate at Lowe's, you will play a crucial role in delivering exceptional customer service while executing merchandising tasks. Your primary responsibility will be to ensure that the store's merchandise is presented according to Lowe's specifications, which includes building relationships with vendors and collaborating with the Merchandising Service team and management. You will analyze metrics related to project execution and provide feedback to store, market, and corporate leaders, ensuring that all merchandising resets are completed efficiently and effectively. Although the majority of your time will be spent on tasks that do not involve direct customer interaction, you will be expected to engage with customers when opportunities arise. This includes understanding their needs, assisting them in locating and selecting merchandise, and providing knowledgeable responses to their inquiries. You will demonstrate appreciation for customers and communicate essential information regarding stock, special orders, and warranty details related to Lowe's programs. In addition to customer service, you will be responsible for maintaining in-stock conditions by moving or replacing beams and grids, rotating stock, and building displays using power equipment. You will identify and remove damaged products, verify buyback items, and ensure that signage and pricing information are accurate and visible. Your role will also involve cleaning and maintaining the store environment, ensuring compliance with safety standards, and conducting daily safety reviews to maintain a secure work environment. You will be accountable for various tasks, including maintaining point-of-sale signage, auditing pricing labels, and following state-specific guidelines on price changes. Your attention to detail and commitment to safety will be essential in ensuring that the store remains clean, organized, and compliant with all operational standards.