Lowe's - Antioch, CA
posted about 2 months ago
As a Full Time Merchandising Service Associate - Plant Service at Lowe's, you will play a crucial role in delivering exceptional customer service while ensuring that our plant displays are maintained to the highest standards. Your primary responsibility will be to execute Lowe's customer service policies and procedures, providing SMART customer service at all times. You will build relationships with vendors and collaborate with the Merchandising Service team and Manager to communicate project priorities and needs. Although most of your time will be spent on tasks that do not involve direct customer interaction, you will engage with customers when opportunities arise, assisting them in locating, demonstrating, selecting, carrying, and loading merchandise. You will also be responsible for merchandising plants according to the plantogram, ensuring that all displays are visually appealing and compliant with Lowe's specifications. In addition to customer service and merchandising, you will maintain a clean and safe store environment. This includes reviewing and completing service and maintenance tasks, ensuring all displays are safe and in working order, and addressing any maintenance issues promptly. You will also be responsible for detecting signs of theft and security risks, maintaining compliance with housekeeping standards, and ensuring a safe work environment. Your role will require you to operate various store equipment and tools, and you will be held accountable for other duties as assigned. To succeed in this position, you will need to possess basic arithmetic skills, the ability to work overnight and weekends, and proficiency in web-based computer programs. Preferred qualifications include a high school diploma or GED, experience in a live nursery or sales floor, and familiarity with basic tools and power equipment. This position offers a pay range of $18.00 - $18.75 per hour, with the starting rate varying based on factors such as location and experience.