Unclassified - Ames, IA

posted 3 months ago

Full-time - Entry Level
Ames, IA

About the position

Rebarcak Chiropractic is seeking a dedicated and organized full-time Office Administrator/Receptionist to join our team in Ames, IA. This role is essential in ensuring that our patients receive the best possible service and support during their visits. The Office Administrator will be responsible for managing the front desk operations, which includes answering phone calls, scheduling appointments, and handling various administrative tasks. The ideal candidate will work Monday to Friday, approximately from 8 AM to 5 PM, contributing to a welcoming and efficient office environment. In this position, you will be the first point of contact for our patients, making it crucial to create a friendly and inviting atmosphere. You will greet patients upon arrival, assist them with paperwork, and ensure that they feel comfortable and valued. Additionally, you will be responsible for collecting payments, approving chiropractic and physical therapy charges, and sending claims through our Electronic Health Record (EHR) system. Your attention to detail and ability to multi-task will be vital in managing these responsibilities effectively. The Office Administrator will also handle other administrative tasks as needed, supporting the overall operations of the chiropractic office. This role requires a dependable and hard-working individual who can thrive in a fast-paced environment while maintaining a positive attitude and excellent customer service skills.

Responsibilities

  • Answer phone calls and schedule appointments
  • Administer paperwork and collect payments
  • Greet patients and make them feel welcome
  • Approve chiropractic and physical therapy charges
  • Send claims through our EHR system
  • Perform other administrative tasks as needed

Requirements

  • Reception or administrative experience is strongly preferred
  • General knowledge of health insurance is beneficial
  • Friendly and outgoing demeanor
  • Attentive to detail
  • Ability to multi-task
  • Dependable and hard-working

Benefits

  • 401(k) matching
  • Health insurance
  • Paid time off
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