Full-Time Retail Sales Representative

Wireless Vision - Monroe, MI

Full-time - Entry Level

Monroe, MI

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Full-Time Retail Sales Representative at Wireless Vision serves as a key representative of the T-Mobile brand, focusing on meeting customers' wireless needs while providing exceptional customer service. This role involves working collaboratively with the store team to achieve personal and company sales goals, engaging in marketing efforts, and ensuring compliance with company policies and procedures.

Responsibilities

• Provide exceptional customer service to individuals visiting the Wireless Vision store.
• Exceed monthly revenue goals through acquiring new customer accounts and maximizing existing customers' accounts.
• Participate in marketing efforts to solicit new business, including outbound calling and community involvement.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing, and operating the retail facility, including cash handling and inventory count.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience insights with the team and management.
• Ensure maintenance of store appearance and cleanliness according to retail standards.
• Assist customers with service activations, changes, and bill payments.
• Engage in service selling and right fitting the customer with appropriate technology solutions.

Requirements

• Minimum of 6 months experience in retail or a customer-focused environment.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.

Nice-to-haves

• Bilingual preferred in certain locations.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance