Full Time - Sales Associate - Building Materials - Day

Lowe's - Danvers, MA

Part-time,Full-time - Entry Level

Danvers, MA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Associate at Lowe's is responsible for delivering exceptional customer service while maintaining a clean and stocked store environment. This role involves assisting customers with their home improvement needs, processing orders, and ensuring a positive shopping experience. The associate will work in various departments, engaging with customers to help them select the right products and providing support throughout their shopping journey.

Responsibilities

• Deliver quality customer service to all customers.
• Assist customers with home improvement project needs.
• Validate loading tickets and process orders and deliveries accurately.
• Engage in safe work practices and encourage others to do the same.
• Help customers select the right products and ensure quotes are accurate.
• Verify correct price labels and confirm that all customer needs are met.
• Listen to customers and use expertise to assist them effectively.
• Load merchandise for customers as needed.
• Report any safety or security concerns around the store entrance.

Requirements

• Minimum 6 months of experience using a computer for data entry and information access.
• 6 months experience using common retail technology such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as required by law.

Nice-to-haves

• 6 months of sales experience identifying and selling products based on customer needs.
• 6 months of retail experience providing customer service and resolving customer issues.
• Bi-lingual skills, if applicable to the store.
• Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).

Benefits

• Health insurance
• 401k plan
• Paid time off
• Employee discounts
• Tuition reimbursement