Lowe's - Danvers, MA

posted 11 days ago

Part-time,Full-time - Entry Level
Danvers, MA
Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Associate at Lowe's is responsible for delivering exceptional customer service while maintaining a clean and stocked store environment. This role involves assisting customers with their home improvement needs, processing orders, and ensuring a positive shopping experience. The associate will work in various departments, engaging with customers to help them select the right products and providing support throughout their shopping journey.

Responsibilities

  • Deliver quality customer service to all customers.
  • Assist customers with home improvement project needs.
  • Validate loading tickets and process orders and deliveries accurately.
  • Engage in safe work practices and encourage others to do the same.
  • Help customers select the right products and ensure quotes are accurate.
  • Verify correct price labels and confirm that all customer needs are met.
  • Listen to customers and use expertise to assist them effectively.
  • Load merchandise for customers as needed.
  • Report any safety or security concerns around the store entrance.

Requirements

  • Minimum 6 months of experience using a computer for data entry and information access.
  • 6 months experience using common retail technology such as smartphones and tablets.
  • Ability to obtain sales-related licensure or registration as required by law.

Nice-to-haves

  • 6 months of sales experience identifying and selling products based on customer needs.
  • 6 months of retail experience providing customer service and resolving customer issues.
  • Bi-lingual skills, if applicable to the store.
  • Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).

Benefits

  • Health insurance
  • 401k plan
  • Paid time off
  • Employee discounts
  • Tuition reimbursement
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