Full Time - Sales Associate - Building Materials - Day

Lowe's - Steubenville, OH

Part-time,Full-time

Steubenville, OH

Building Material and Garden Equipment and Supplies Dealers

About the position

The Full Time Sales Associate in Building Materials at Lowe's is responsible for delivering exceptional customer service while maintaining a clean and stocked store environment. This role involves assisting customers with their home improvement needs, processing orders, and ensuring a safe shopping experience. The associate plays a critical role in customer satisfaction by helping customers select the right products and addressing their inquiries effectively.

Responsibilities

• Welcome customers to Lowe's and assist with home improvement project needs.
• Validate loading tickets and process orders and deliveries accurately.
• Engage in safe work practices and encourage others to do the same.
• Help customers select the right products and ensure quotes are accurate.
• Verify correct price labels and confirm that all customer needs are met.
• Listen to customers and use expertise to assist them effectively.
• Load merchandise for customers and report any safety or security concerns.

Requirements

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Nice-to-haves

• 6 months of sales experience identifying and selling products based on customer needs.
• 6 months of retail experience providing customer service, including identifying and resolving customer issues.
• Bilingual skills, if applicable to the store.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).