Full Time - Sales Associate - Building Materials - Day

Lowe's - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

10,001+ employees

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Customer Service Associate at Lowe's, you will provide exceptional customer service and assist customers with their home improvement needs. This role is ideal for individuals who enjoy engaging with customers and helping them find the right products and services. You will be responsible for welcoming customers, answering their questions, and ensuring a positive shopping experience.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Requirements

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Nice-to-haves

• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Benefits

• Competitive pay
• Flexible schedules
• Top-tier health insurance options
• Tuition assistance program
• Company-matching 401(k)
• Employee Stock Purchase Program
• 10% Associate Discount
• Track to the Trades program