Full Time - Sales Associate - Electrical & Lighting - Closing

Lowe's - Winchester, VA

Part-time,Full-time

Winchester, VA

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Full Time Sales Associate in the Electrical & Lighting department at Lowe's, you will play a vital role in delivering exceptional customer service while maintaining a clean, safe, and well-stocked store environment. Your primary responsibility will be to assist customers with their home improvement project needs, ensuring they have a positive experience from the moment they enter the store. This includes greeting customers warmly, validating loading tickets, and accurately processing orders and deliveries to ensure timely receipt of merchandise. You will engage in safe work practices and encourage your colleagues to do the same, contributing to a safe shopping environment for all.

Responsibilities

• Welcome customers to Lowe's and assist them with their home improvement project needs.
• Validate loading tickets and process orders and deliveries accurately.
• Engage in safe work practices and encourage others to do the same.
• Help customers select the right products and ensure quotes are accurate.
• Verify correct price labels and confirm that all customer needs are met.
• Listen to customers and use expertise to assist them effectively.
• Load merchandise for customers and ensure a positive shopping experience.

Requirements

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Nice-to-haves

• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, addon sales, and explaining warranties, product features, and benefits.
• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Bilingual skills, if applicable to the store.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).