Lowe's - North Port, FL

posted 8 days ago

Part-time,Full-time - Entry Level
North Port, FL
Building Material and Garden Equipment and Supplies Dealers

About the position

The Customer Service Associate at Lowe's is responsible for delivering quality customer service while maintaining a clean, safe, and well-stocked store. This role involves assisting customers with their home improvement needs, processing orders and deliveries, and ensuring a positive shopping experience. The associate plays a critical role in helping customers select the right products, verifying pricing, and loading merchandise, all while adhering to safety practices.

Responsibilities

  • Welcoming customers and assisting with home improvement project needs.
  • Validating loading tickets and processing orders and deliveries accurately.
  • Engaging in safe work practices and encouraging others to do the same.
  • Listening to customers and using expertise to help them select the right products.
  • Ensuring quotes are accurate and verifying correct price labels.
  • Loading merchandise for customers and confirming all customer needs are met.
  • Reporting any safety or security concerns around the store entrance.

Requirements

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using common retail technology, such as smart phones and tablets.
  • Ability to obtain sales related licensure or registration as may be required by law.

Nice-to-haves

  • 6 months of sales experience identifying and selling products based on customer needs.
  • 6 months of retail experience providing customer service, including identifying and resolving customer issues.
  • Bi-lingual skills, if applicable to the store.
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Benefits

  • Health insurance
  • 401k
  • Paid holidays
  • Employee discount programs
  • Flexible scheduling
  • Professional development opportunities
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