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Hanover Insurance Group - Natick, MA

posted 2 months ago

Full-time - Entry Level
Natick, MA
501-1,000 employees
Insurance Carriers and Related Activities

About the position

As a Full-Time Sales Associate at Famous Footwear, you will be responsible for providing an exceptional customer experience in a welcoming and engaging store environment. Your role will involve managing retail operations, driving sales, and fostering a positive team culture while being passionate about shoes and customer service.

Responsibilities

  • Ensure daily store tasks such as pricing, shipment processing, fulfillment, and inventory are completed efficiently.
  • Provide stellar customer engagement and create memorable shopping experiences for customers.
  • Review store performance and drive sales to achieve goals, communicating effectively with the team.
  • Act with integrity by adhering to company policies and seeking feedback for personal development.
  • Uphold a positive and inclusive work environment, supporting teammates and assisting with training when needed.
  • Assist customers in finding the perfect shoe styles and ensuring they leave with satisfaction.

Requirements

  • High School Diploma or GED.
  • Ability to build constructive relationships within the store.
  • Strong communication skills with associates at all levels.
  • Independent judgment and discretion in partnership with the Store Sales Manager.
  • Knowledge of general retail practices and procedures.
  • Ability to work effectively within a team and a flexible schedule.

Nice-to-haves

  • Experience in retail sales or customer service.
  • Passion for shoes and fashion.

Benefits

  • 30% Associate Discount across Caleres's retail stores.
  • Relaxed dress code and small team environment.
  • Daily access to pay through Dayforce Wallet.
  • Ease of transferring locations within over 850 stores.
  • Career development and learning opportunities with education assistance up to $7500 per year.
  • Employee Assistance Programs for emotional support and work-life solutions.
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