Full Time - Sales Associate - Hardware - Day

$34,320 - $48,048/Yr

Lowe's - Torrance, CA

Full-time - Entry Level

Torrance, CA

10,001+ employees

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Customer Service Associate at Lowe's, you will play a crucial role in providing exceptional customer service and assisting customers with their home improvement needs. This position involves engaging with customers, helping them find products, and ensuring a positive shopping experience. You will work in various departments based on hiring needs and your skillset, contributing to a supportive and customer-focused environment.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Requirements

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Nice-to-haves

• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Benefits

• Health insurance options
• Tuition assistance program
• Company-matching 401(k)
• Employee Stock Purchase Program
• 10% Associate Discount
• Track to the Trades program