Lowe's - Shawnee, KS
posted 2 months ago
As a Sales Associate in the Inside Lawn & Garden department at Lowe's, you will play a vital role in delivering exceptional customer service while maintaining a clean, safe, and well-stocked store environment. Your primary responsibility will be to assist customers with their home improvement project needs, ensuring they feel welcomed and supported throughout their shopping experience. This includes validating loading tickets, processing orders and deliveries accurately, and engaging in safe work practices. You will be expected to listen to customers, provide expert advice, and help them select the right products for their projects. Additionally, you will be responsible for loading merchandise for customers and ensuring that all customer needs are met promptly and efficiently. The role of a Customer Service Associate varies depending on the department you support, which may include Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Your ability to adapt to different areas of the store will be essential, as you may be considered for any of these departments based on hiring needs and your skillset. You will also need to remain vigilant and report any safety or security concerns around the store's entrance, contributing to a safe shopping environment for both customers and staff. This position requires flexibility in scheduling, as you will need to be available for morning, afternoon, and evening shifts any day of the week. The physical demands of the job include the ability to stand, sit, and perform other activities for extended periods, as well as lifting merchandise as required by the department you are assigned to. Overall, your role as a Sales Associate will be crucial in ensuring that customers have a positive experience at Lowe's, leading to increased customer satisfaction and loyalty.