Full Time - Sales Associate - Outside Lawn & Garden - Closing

Lowe's - Orem, UT

Part-time,Full-time - Entry Level

Orem, UT

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Associate position at Lowe's focuses on delivering exceptional customer service while assisting customers with their home improvement needs in the Lawn & Garden department. This role involves engaging with customers, processing orders, and ensuring a safe and stocked environment. The associate plays a critical role in enhancing the customer experience by providing product knowledge and support.

Responsibilities

• Deliver quality customer service while maintaining a clean and safe store environment.
• Welcome customers and assist them with home improvement project needs.
• Validate loading tickets and process orders and deliveries accurately.
• Engage in safe work practices and encourage others to do the same.
• Help customers select the right products and ensure quotes are accurate.
• Verify correct price labels and confirm that all customer needs are met.
• Listen to customers and use expertise to assist them effectively.
• Load merchandise for customers and report any safety or security concerns.

Requirements

• Minimum 6 months of experience using a computer for data entry and information access.
• 6 months experience using common retail technology such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as required by law.

Nice-to-haves

• 6 months of sales experience identifying and selling products based on customer needs.
• 6 months of retail experience providing customer service and resolving customer issues.
• Bi-lingual skills, if applicable to the store.
• Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).

Benefits

• Health insurance
• 401k plan
• Paid time off
• Employee discounts
• Tuition reimbursement