Full Time - Sales Associate - Plumbing - Day

Lowe's - Billings, MT

Part-time,Full-time - Entry Level

Billings, MT

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Associate in Plumbing at Lowe's is responsible for delivering exceptional customer service while maintaining a clean and stocked store environment. This role involves assisting customers with their home improvement needs, processing orders, and ensuring a safe shopping experience. The associate plays a critical role in helping customers select the right products and ensuring their overall satisfaction with the service provided.

Responsibilities

• Deliver quality customer service to all customers.
• Assist customers with home improvement project needs.
• Validate loading tickets and process orders and deliveries accurately.
• Engage in safe work practices and encourage others to do the same.
• Help customers select the right products and ensure quotes are accurate.
• Verify correct price labels and confirm that all customer needs are met.
• Listen to customers and use expertise to assist them effectively.
• Load merchandise for customers and report any safety or security concerns.

Requirements

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Nice-to-haves

• 6 months of sales experience identifying and selling products based on customer needs.
• 6 months of retail experience providing customer service and resolving customer issues.
• Bi-lingual skills, if applicable to the store.
• Certification in trade related to department (e.g., plumbing, electrical, etc.).

Benefits

• Health insurance
• 401k
• Paid time off
• Employee discounts
• Tuition reimbursement