Full Time - Sales Associate - ProServices - Day

Lowe's - Akron, OH

Part-time,Full-time - Entry Level

Akron, OH

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Associate in ProServices at Lowe's is responsible for delivering exceptional customer service while maintaining a clean and stocked store environment. This role involves assisting customers with their home improvement needs, processing orders accurately, and ensuring a positive shopping experience. The associate will work in various departments, engaging with customers to help them select the right products and addressing any inquiries or concerns they may have.

Responsibilities

• Deliver quality customer service by welcoming customers and assisting with their home improvement project needs.
• Validate loading tickets and process orders and deliveries accurately.
• Engage in safe work practices and encourage others to do the same.
• Help customers select the right products and ensure quotes are accurate.
• Verify correct price labels and confirm that all customer needs are met.
• Listen to customers and use expertise to assist them effectively.
• Load merchandise for customers and report any safety or security concerns.

Requirements

• 6 months of experience using a computer for inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as required by law.

Nice-to-haves

• 6 months of sales experience identifying and selling products based on customer needs.
• 6 months of retail experience providing customer service and resolving customer issues.
• Bi-lingual skills, if applicable to the store.
• Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Benefits

• Competitive pay based on experience and location.
• Opportunities for career advancement within the company.
• Comprehensive benefits package including health insurance, retirement plans, and employee discounts.