Full Time - Sales Associate - Tools - Day

Lowe's - McKinney, TX

Part-time,Full-time - Entry Level

McKinney, TX

Building Material and Garden Equipment and Supplies Dealers

About the position

The Customer Service Associate at Lowe's is responsible for delivering quality customer service while maintaining a clean, safe, and well-stocked store. This role involves assisting customers with their home improvement needs, processing orders and deliveries, and ensuring a positive shopping experience. The associate plays a critical role in helping customers select the right products, verifying pricing, and loading merchandise, all while adhering to safety practices.

Responsibilities

• Welcome customers to Lowe's and assist with home improvement project needs.
• Validate loading tickets and process orders and deliveries accurately.
• Engage in safe work practices and encourage others to do the same.
• Help customers select the right products and ensure quotes are accurate.
• Verify correct price labels and confirm that all customer needs are met.
• Listen to customers and use expertise to assist them effectively.
• Load merchandise for customers and report any safety or security concerns.

Requirements

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Nice-to-haves

• 6 months of sales experience identifying and selling products based on customer needs.
• 6 months of retail experience providing customer service, including resolving customer issues and assisting customers in locating products.
• Bi-lingual skills, if applicable to the store.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Benefits

• Health insurance
• 401k
• Paid time off
• Employee discounts
• Tuition reimbursement