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La-Z-Boy - Sterling, VA

posted 2 days ago

Full-time
Sterling, VA
Furniture and Related Product Manufacturing

About the position

This position is responsible for exceeding sales and operational benchmarks, delivering an exceptional customer experience through the La-Z-Boy selling process, and championing the in-home design program. With a comprehensive understanding of product lines, the role focuses on maximizing store promotions and marketing efforts, as well as, collaborating with support teams to ensure operational excellence.

Responsibilities

  • Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
  • Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
  • Maintain strong knowledge of features and benefits of existing and new product lines.
  • Resolve customer inquiries and escalate appropriately when needed.
  • Promote in-home design program.
  • Maximize store promotions, marketing initiatives, and grassroots programs.
  • Collaborate with support teams to ensure operational excellence.
  • Ensure proper execution of all existing and new systems and administrative procedures.

Requirements

  • High School Diploma or equivalent experience.
  • Basic proficiency in Microsoft Office suite.
  • Effective communication skills.
  • Customer service skills.
  • Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.

Nice-to-haves

  • Proficient in using various technology tools and software.
  • Strong organizational skills.
  • Advanced interpersonal and communication skills.

Benefits

  • Competitive Earnings Potential: UNCAPPED commissions on WRITTEN Sales.
  • Training Pay: $15 per hour for 3-4 weeks.
  • Post-Training Pay: $11 per hour, plus uncapped commission.
  • Average Post-Training Pay: $11 per hour, paid bi-weekly.
  • Quarterly Bonus: Depending on performance.
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