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Lowe's - Bryan, TX

posted 2 months ago

Full-time - Entry Level
Bryan, TX
Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Specialist - Appliances at Lowe's is responsible for delivering exceptional customer service while maintaining a well-stocked and safe store environment. This role involves understanding customer needs, demonstrating product features, and ensuring merchandise is showroom ready. The Sales Specialist serves as an expert in appliances, aiming to close sales and execute orders effectively.

Responsibilities

  • Deliver quality customer service while maintaining a clean and stocked store.
  • Understand customer needs to recommend appropriate products and services.
  • Ensure merchandise is displayed to high standards and operates correctly during demonstrations.
  • Engage in safe work practices and operate store equipment properly.
  • Provide consultative services to customers and confirm their needs are met before leaving the store.
  • Execute orders and projects related to appliances.

Requirements

  • High School Diploma or equivalent.
  • 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and lifting up to 25 pounds without assistance.

Nice-to-haves

  • 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
  • 2 years of experience identifying and selling products based on customer needs.
  • 2 years of experience in providing customer service and resolving complaints.
  • 2 years of experience following up on outstanding customer orders or sales.
  • 1 year of experience promoting product-related services such as installation or delivery.
  • 2 years of experience in a sales environment with required sales goals.
  • 1 year of employment with Lowe's as a Sales Specialist.
  • 1 year of experience selling appliances.

Benefits

  • Health insurance
  • 401k
  • Paid time off
  • Employee discounts
  • Tuition reimbursement
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