Full Time - Sales Specialist - Appliances - Day

$34,320 - $48,048/Yr

Lowe's - Hagerstown, MD

Part-time,Full-time - Entry Level

Hagerstown, MD

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Specialist - Appliances at Lowe's is responsible for delivering exceptional customer service while maintaining a well-stocked and clean store environment. This role involves understanding customer needs, demonstrating product features, and ensuring merchandise is showroom ready. The Sales Specialist serves as an expert in appliances, aiming to close sales and provide consultative services to customers, while also executing orders and projects in their area of focus.

Responsibilities

• Deliver quality customer service while maintaining a clean and stocked store.
• Understand customer needs to recommend appropriate products and services.
• Ensure displayed merchandise meets showroom standards and operates correctly during demonstrations.
• Engage in safe work practices and operate store equipment properly.
• Provide exceptional consultative services to customers and confirm their needs are met before leaving the store.
• Execute orders and projects related to appliances.

Requirements

• High School Diploma or equivalent.
• 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.

Nice-to-haves

• 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
• 2 years of experience identifying and selling products based on customer needs or plans.
• 2 years of experience in providing customer service, including resolving complaints and building customer relationships.
• 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
• 1 year of experience promoting product-related services and plans such as installation and delivery.
• 2 years of experience in a sales environment with required sales goals or metrics.
• 1 year of employment with Lowe's as a Sales Specialist.
• 1 year of experience selling appliances.

Benefits

• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program
• Education support programs including tuition assistance
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount
• Annual bonuses and Employee Stock Purchase Plan