Full Time - Sales Specialist - Appliances - Day

Lowe's - Summerville, SC

Full-time - Entry Level

Summerville, SC

10,001+ employees

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Sales Specialist at Lowe's, you will play a crucial role in assisting customers with their home improvement projects. Your expertise in sales will help customers find the right products and services, ensuring they have a positive shopping experience. This position requires strong communication skills and the ability to work in a fast-paced environment, as you will be actively engaging with customers and providing them with the necessary information to make informed decisions.

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned.

Requirements

• High School Diploma or GED
• 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Nice-to-haves

• 1 year of experience in completing customer sales orders
• 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
• 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
• Professional certification related to the department being considered
• Bi-lingual skills

Benefits

• Competitive pay
• Flexible schedules
• Bonus opportunities based on sales performance
• Multiple health insurance options
• Tuition assistance program
• Company-matching 401(k)
• 10% Associate Discount
• Track to the Trades program