Lowe's - Blytheville, AR
posted 2 months ago
Full-time - Entry Level
Blytheville, AR
Building Material and Garden Equipment and Supplies Dealers
About the position
The Sales Specialist - Appliances at Lowe's is responsible for delivering exceptional customer service while maintaining a well-stocked and safe store environment. This role involves understanding customer needs, demonstrating product features, and ensuring merchandise is showroom ready. The specialist serves as an expert in appliances, aiming to close sales and provide consultative services to customers, while also executing orders and projects in their area of focus.
Responsibilities
- Deliver quality customer service while maintaining a clean and stocked store.
- Understand customer needs to recommend appropriate products and services.
- Ensure merchandise is showroom ready and operates correctly during demonstrations.
- Engage in safe work practices and properly operate store equipment.
- Explain product specifications and features to customers to close sales.
- Provide exceptional consultative services to customers before they leave the store.
- Execute orders and projects related to appliances.
Requirements
- High School Diploma or equivalent.
- 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
Nice-to-haves
- 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
- 2 years of experience identifying and selling products based on customer needs or plans.
- 2 years of experience in providing customer service and resolving complaints.
- 2 years of experience following up on outstanding customer orders or sales.
- 1 year of experience promoting product-related services such as installation or delivery.
- 2 years of experience in a sales environment with required sales goals.
- 1 year of experience selling appliances.
Benefits
- Health insurance
- 401k
- Paid time off
- Employee discounts
- Tuition reimbursement
