Full Time - Sales Specialist - Millwork - Day

Lowe's - Hermitage, PA

Full-time - Entry Level

Hermitage, PA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Specialist Millwork at Lowe's is responsible for delivering exceptional customer service while maintaining a well-stocked and safe store environment. This role involves understanding customer needs, demonstrating products, and providing consultative services to ensure customer satisfaction. The Sales Specialist also executes orders and projects related to millwork, ensuring that merchandise is displayed according to company standards.

Responsibilities

• Deliver quality customer service while maintaining a clean and stocked store.
• Understand customer needs to recommend appropriate products and services.
• Ensure merchandise is showroom ready and accurately reflects current offerings.
• Engage in safe work practices and operate store equipment properly.
• Explain product specifications and features to customers to close sales.
• Provide consultative services to confirm customer needs are met before leaving the store.
• Execute orders and projects in the millwork area.

Requirements

• High School Diploma or equivalent.
• 1 year of external customer-facing sales experience or 6 months of Lowe's retail experience.
• Physical ability to perform tasks requiring prolonged standing, sitting, and lifting up to 25 pounds without assistance.

Nice-to-haves

• 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
• 2 years of experience identifying and selling products based on customer needs.
• 2 years of experience in customer service, including resolving complaints and building customer relationships.
• 2 years of experience following up on outstanding customer orders or sales.
• 1 year of experience promoting product-related services such as installation or delivery.
• 2 years of experience in a sales environment with required sales goals.
• 1 year of employment with Lowe's as a Sales Specialist.
• 1 year of experience in a trade related to Millwork.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Professional development opportunities