Full Time - Sales Specialist - Millwork - Day

Lowe's - Dickson City, PA

Full-time - Entry Level

Dickson City, PA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Sales Specialist - Millwork at Lowe's is responsible for delivering exceptional customer service while maintaining a well-organized and stocked store environment. This role involves understanding customer needs, providing expert advice on millwork products, and ensuring that merchandise is displayed to high standards. The Sales Specialist also executes orders and projects, aiming to close sales and enhance customer satisfaction.

Responsibilities

• Deliver quality customer service while maintaining a clean and safe store environment.
• Understand customer needs to recommend appropriate products and services.
• Ensure merchandise is showroom ready and accurately reflects current offerings.
• Engage in safe work practices and operate store equipment properly.
• Provide consultative services to customers and confirm their needs are met before leaving the store.
• Execute orders and projects related to millwork.

Requirements

• High School Diploma or equivalent.
• 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
• Physical ability to perform tasks that may require prolonged standing, sitting, and lifting up to 25 pounds without assistance.

Nice-to-haves

• 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
• 2 years of experience identifying and selling products based on customer needs or plans.
• 2 years of experience in providing customer service and resolving complaints.
• 2 years of experience following up on outstanding customer orders or sales.
• 1 year of experience promoting product-related services such as installation or delivery.
• 2 years of experience in a sales environment with required sales goals.
• 1 year of employment with Lowe's as a Sales Specialist.
• 1 year of experience in a trade directly related to Millwork.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Professional development opportunities