Full Time - Sales Specialist - ProServices - Bilingual candidates encouraged to apply

Lowe's - Destin, FL

Full-time - Entry Level

Destin, FL

10,001+ employees

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Pro Sales Specialist at Lowe's, you will serve as a guide and consultant for Pro customers, assisting them in finding the necessary materials and supplies for their projects. This role emphasizes sales expertise and problem-solving in a fast-paced environment, ensuring that Pro customers receive exceptional service and support for their business needs.

Responsibilities

• Understand the Pro business to assist customers in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network.
• Communicate information to customers regarding all the Service, Brand and Value benefits of using the Fulfillment and Delivery network with Lowe's Pro Supply.
• Prospect and utilize CRM to build customer relationships and streamline processes, improving customer service and increasing sales.
• Offer assistance to sign up for MVPs Pro rewards and partnership program and promote Pro Credit solutions and the Pro wallet.
• Communicate information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs.
• Cross-functionally train in other areas of the store to enhance customer service and learn about products purchased by Pros.
• Complete other duties as assigned.

Requirements

• Hold a high school diploma or equivalent.
• 1-2 years of sales experience with the ability to identify and sell products based on customer needs.
• 1-2 years of experience providing customer service, including identifying and resolving customer issues and assisting customers with locating products.
• Ability to sit, bend, stand, move around the store, and lift items of up to 25lbs unassisted.
• Availability to work a variety of shifts, including nights and weekends.
• Ability to use common retail technology, such as smartphones and tablets.
• Obtain sales-related licensure or registration if required by law in your state.

Nice-to-haves

• 1-2 years of experience in sales or customer service in a sales environment with required sales goals or metrics.
• 1-2 years of experience entering and submitting customer sales orders, including special sales orders.
• Professional certification related to the department being considered.
• Bilingual skills.

Benefits

• Competitive pay and flexible schedules.
• Bonus opportunities based on sales performance.
• Multiple top-tier health insurance options.
• Tuition assistance program.
• Company-matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program for learning new trade skills.