Full-Time Store Support Lead

Kohl's - Lake Ozark, MO

Full-time

Lake Ozark, MO

General Merchandise Retailers

About the position

As Store Support Lead, you will play a crucial role in supporting the store leadership team and associates by managing administrative and operational functions. Your responsibilities will include utilizing technology to enhance store operations and ensuring effective communication to deliver excellent customer service and operational efficiency.

Responsibilities

• Support and resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
• Plan, communicate, and share information with team members using company tools and technology, following company guidance for daily, weekly, and monthly routines.
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment.
• Assist the store executive team by facilitating orientation and onboarding new associates accurately, adhering to compliance guidelines and best practices.
• Monitor shortage impacting best practices by completing the Spotlight Audit and sharing results with store leaders.
• Follow up on store execution of training, surveys, and audits, ensuring directed timelines are met.
• Maintain in-store technology devices, including handheld scanners and two-way radios.
• Communicate and guide store technology issues through resolution.

Requirements

• Must be 18 years of age or older.
• Strong verbal/written communication and interpersonal skills.
• Limited travel to support new store openings.
• Flexible availability, including days, nights, weekends, and holidays.

Nice-to-haves

• Experience in decision-making and problem-solving in a fast-paced environment.
• Retail or service industry experience.

Benefits

• Competitive pay starting at $14.45 per hour.