Full Time Supervisor - Clarksburg

Tapestry - Clarksburg, MD

Full-time - Entry Level

Clarksburg, MD

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Full Time Supervisor at Kate Spade in Clarksburg is responsible for driving sales and ensuring exceptional customer service within the store. This role involves collaborating with the Store Manager to implement business initiatives, supervising sales associates, and maintaining brand standards. The Supervisor will also oversee operational tasks, including store opening and closing procedures, while fostering a positive team environment and achieving personal sales goals.

Responsibilities

• Partner with Store Manager to develop business driving initiatives that build repeat business or attract new customers.
• Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
• Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
• Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure high levels of customer service and sales.
• Educate team on sales plans, personal sales goals, store stats, and drive team to achieve them.
• Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
• Foster a team environment by creating a fun, competitive, inviting atmosphere.
• Understand and communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
• Ensure brand and operating standards are met to support brand consistency.
• Perform and supervise store opening and closing procedures, including counting register funds and completing bank deposits.
• Accurately process all POS transactions and inventory functions to maintain inventory integrity.
• Adhere to Kate Spade loss prevention policies and operational procedures.

Requirements

• Minimum 2-3 years' experience in luxury goods or a comparable retail environment.
• College degree preferred.
• Strong written and verbal communication skills.
• Detail oriented.
• Proactive ability to multi-task and prioritize.